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Hill & Knowlton

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Contact:
Jane Shapiro
National Practice Leader, Corporate Communications
416 413 4770
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Crisis Communications

Hill & Knowlton Canada's national crisis communications team is available 24x7x365. No matter where a crisis strikes, our "on-call" team can be on-site within hours ensuring competent, responsible strategy and support.

What you do and how you behave in the first few hours of a crisis is critical to minimizing the damage done to your reputation and your business. We work closely with clients to make sure your first response is the most appropriate one. We ensure your crisis communications messages are aligned with your business strategy.

Our professional crisis managers have experience handling any event or series of events that could seriously damage your corporate reputation. From environmental and airline disasters to food and consumer product health and safety issues, ethical and financial issues, we've developed crisis management strategies, trained media spokespeople and provided on-site logistical assistance and ongoing counsel as the crisis unfolds.

Often, however, our most notable contribution is in those situations that never become crises. Our work in crisis preparedness - from the creation of crisis-ready Web sites and manuals, to providing on-site simulation training - ensures that when a crisis strikes, your organization can respond swiftly and with confidence.